Shoo, Salespeople, Shoo!

Angel doesn't like salespeople who bug you every now and then with questions and suggestions, especially when you're just browsing or if you're deadset on getting clothes for a 2 year-old. ("Try nyo 'to... pang 3 year-old...")

Fortunately, some successful businesses have recognized that.

How Ikea Designs Its Sexy Price Tags. By Lisa Margonelli. (Business 2.0) "So what's its secret? Much has been said about the quirks that make shopping at Ikea such a peculiar experience -- the cavernous outlets; the conspicuously absent salespeople; the cafes that serve Swedish meatballs and lingonberry juice; the heavy boxes that customers are expected to wrestle off towering racks; the complex furniture that they must assemble themselves."

Customer autonomy and self-reliance. Plus, of course, good quality at low a price.
[ First posted on 10/21/2002 by Manuel Viloria ]



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