Shoo, Salespeople, Shoo!

Angel doesn't like salespeople who bug you every now and then with questions and suggestions, especially when you're just browsing or if you're deadset on getting clothes for a 2 year-old. ("Try nyo 'to... pang 3 year-old...")

Fortunately, some successful businesses have recognized that.

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How Ikea Designs Its Sexy Price Tags. By Lisa Margonelli. (Business 2.0) "So what's its secret? Much has been said about the quirks that make shopping at Ikea such a peculiar experience -- the cavernous outlets; the conspicuously absent salespeople; the cafes that serve Swedish meatballs and lingonberry juice; the heavy boxes that customers are expected to wrestle off towering racks; the complex furniture that they must assemble themselves."

Customer autonomy and self-reliance. Plus, of course, good quality at low a price.
[ First posted on 10/21/2002 by Manuel Viloria ]

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